This relies upon the strategy you return it back to us, assuming express and followed, your discount will be handled in up to 3 days after we get it back. A run of the mill discount will take up to 21 days, that is 14 days you returning and us handling with up to 7 days for it to advance through the saving money framework. The discount will backpedal to the installment strategy you utilized while putting in your request, once we've done our bit you'll get an email affirming it's headed. In the event that you've held up over 14 days with no email from us at that point please connect by heading off to the 'Contact Us' tab on this page.
You have a total of 14 days after the finalised purchase to return any item or items that were part of the transaction. After this time we cannot accept a returns claim.
Yes, if an item has technical faults or parts are not working as intended, you are able to qualify for return.
Yes, if you suspect the item you have purchased is not the one you received, you are able to qualify for a return.
No, we do not accept items that are broken or damaged. If you suspect that the item was damaged in transit, please contact the courier service.
Once your item has been returned and inspected, a refund will be issued within 7 days if the claim is valid.
No, the return policy only applies to the items included in the transaction, we are unable to refund postage costs.
Yes, please include in your returns claim that you wish to have the item replaced instead of refunded and we will issue out a replacement.
Not at this time, but we may implement a credit system for item returns at a later date.